Your Trusted Mobile Mechanic in Sydney’s Inner West

I had my car serviced in February and no faults were identified. Within a month, the vehicle broke down and entered limp mode. Despite further diagnostics by Mel, no issues were detected. As I was considering selling the car, Mel expressed interest in buying it both before and after the breakdown, but the sale never progressed.

Before ultimately selling the vehicle at scrap value, an independent inspection uncovered multiple issues, including several leaks under the bonnet and black soot from exhaust. While I appreciate the assistance provided, I was disappointed that the underlying problems were never identified and that communication could have been better throughout the process.

My car has been serviced for the last few years by Melissa's team, and on all occasions the work required has been undertaken efficiently and effectively. TLC offers a personal service, where you deal directly with the owner, at competitive labour rates that are coupled with the ability to use high-quality, non-proprietary, equivalent parts. TLC clearly offers a professional service, which provides value for money. The additional flexibility of having the option for the car to be worked on at home, is an enormous plus.

I have no hesitation in commending TLC, to anyone who requires the services of an automotive expert.

Mel was great to deal with. She replaced my brake pads and discs and was reasonably priced. I appreciated the mobile service and that she had to do it in the rain.

She also explained what she was doing, which was also very helpful.

Will happily refer Mel to friends

Thanks so much to Mel for looking after my car over the last few years! Reliable and trustworthy 🙂

Honest and reliable service, highly recommend

Thank you so much to Mel from TLC: an excellent mechanic, wonderful customer service and totally saved my car from unusable to running smooth as!
She also made room in the schedule for me last minute meaning I had my car access back ASAP - Thank you again TLC and Mel 🙂

With all respect to Melissa, I think that she is not as smart around many cars and her job and isn’t really competent enough to do vehicle inspections as she doesn’t know what she’s looking at.

No hate but I was not satisfied with the service that I paid for as I was telling her what the issues were with the vehicle and not the opposite unfortunately!

I am gonna give a full honest review and gonna say that I have not tried her other services but with pre purchase vehicle inspections, I don’t recommend her as she is clueless!

Great service.
Highly recommend Mel.

Such an unreliable mobile mechanic. Out of the 5 times over the years I contacted only twice has she come to do work which were regular services. I try to keep trying to offer them my business to support local business but they seem to pick and choose what work suits them which is fine but also really annoying when you are trying to build relationships with a mechanic so they can manage all the repairs on your car. Too unreliable for me and disinterested. Hopefully you have a better experience because I do think Mel is a decent mechanic.

Mel has now been doing my car service for a couple of years. Mel is great, friendly, does all the required checks as required, the car is smooth post service for another year. And so convenient having her come to you! Thanks Mel 😊

I’m so grateful to Mel for her help. She came to diagnose my car, turned up quick and fixed it in no time. Came for my service, explained so I understood and didn’t rip me off.

Thanks Mel!

Best mechanic I’ve been to in Sydney. Super friendly, quick, and takes you through the work needed / pricing and supplies clear invoicing. Thanks Mel!

Mel was very professional and honest, and diagnosed the issue with my (25 year old) car immediately. Runs like new now and would easily recommend to everyone!

Mel is the best. She is reliable and has saved the day for me twice. Absolutely recommend without a doubt!

Mel was a life saver! We got messed around at a few other local places and I’m so glad I decided to look for a second opinion.
Mel fit us in the same day, came to our home, was quick efficient and professional. She clearly knows her stuff, she’s highly skilled. She gave us a very reasonable quote as was back the next morning to do the work.
Highly recommend TLC Mobile Autocare! Don’t hesitate to call and book. Will be recommending to all of my friends and family. And will definitely be calling Mel for all future car needs.
Thank you SO much Mel!

Amazing professional quality service with a personal touch. I highly recommend you give TLC a call ! Thank you!!

Satisfactory mobile service, a bit of smoking from the exhaust afterwards but it burned off eventually, I suspect from some spilled oil or coolant but the reservoir looks clear. Unfortunately, all wipers were changed and charged for without prior agreement. I’d of preferred a heads up as they functioned fine beforehand and would’ve saved me about $100.

The service was prompt and didn’t take long at all- the woman was very pleasant and my car is running just fine for a basic service.

Mel is an absolute legend and has helped me both times my car has unexpectedly broken down. She’s super flexible with when she comes to you, and she answered all my questions. Plus she helped reattach my bumper after it was knocked off by someone and gave me a recommendation for a panel beater. Thanks mate!

Mel was auper friendly and easygoing. Came out quickly, fixed the issues with no fuss, and even went above and beyond to make sure everything was running smoothly. Really happy with the service – highly recommend!

Mel came out super quickly and identified the true issue of a flat battery that someone else wasn’t able to. I had my car back on the road within 15 minutes! Thank you so much, Mel. You’re a legend and I’ll absolutely be in contact again ☺️

Mel’s wonderful - never have a moment’s trouble with the car

Can’t thank Mel enough for her honesty and service. She has been servicing our family cars for over 5 years and has always been very helpful and thorough. Definitely recommend her for all your mechanical needs and the bed thing is she comes to you it’s so convenient. Thanks Mel

Mel’s nothing short of awesome. She’s been taking care of my Mazda for 5 years. Today, in the bucketing rain, I went out to a flat battery. At 6am on a Saturday. Mel was here by 9am, new quality battery in hand, installed in 10min. Lifesaver. So appreciate the care she takes in her work and for her customers. Thanks, Mel!!!

Mel was amazing. She came over and fixed my dead battery and electic window. She was very professional and has sound knowledge of of the in and outs of vehicles.

Mel is an absolute legend! She is really honest and authentic which is everything you could want from a mechanic! She helped fix my Sprinter battery when it had died. I had her booked in for a date that I was arriving home from overseas and I had to change the date of our appointment as my flights where changed. She was so responsive and understanding when I changed the date. I have her booked for my next service! Highly recommend her!

We are not your typical family. In our family, even though I’m the mum and the wife, I have always managed all the cars in our family, including repairs, rego, insurance etc etc.

Dealing with TLC has been breathing fresh air for me.

Not having to put up with the standard “talking down to”, side glances in the mechanic’s shop, or having people speak to my husband or sons instead of me about the cars is brilliant.

Being treated with such respect and detailed answers to my questions on what’s happening and why things have broken down, how to stay on top of small issues before they become big ones, and the ease of having Mel come over to ours to fix pretty much any and all our mechanical issues is such a help.

Today, Mel changed the brake pads fixing a major safety issue, which kept mama bear really happy. Mel also installed a new apple CarPlay system in the girls’ Corolla which between them they paid her for, and you have never seen two young women so thrilled with the upgrade of their trusty old Rolla!

This woman is a great mechanic. We hope to stay her customers for some many years to come!

Mel did an excellent job fixing our car brakes. She came to us, so we didn’t have to lift a finger. She’s highly skilled, and we’ll definitely use her services again. ⭐️⭐️⭐️⭐️⭐️

I don't recommend this mechanic. Do yourself a favour & take your car to a reputable dealership. I asked her from the get go if she has worked on Toyota hybrid models & advises she had. Pfftt what a joke offers complementary windscreen wipers only for them to be squeaky & noisy & not compatible with my car. Txt her the situation & she says theyre complementary & will stop around on her way home... that was 2 weeks ago. Do yourself a favour & avoid

Melissa was amazing not only did did she service my Jeep which now runs better than ever. She advised me on upcoming repairs that I can budget for in the future. She is incredibly helpful, knowledgeable and honest. I will be recommending her to all my family and friends in the future. Thanks Mel

Mel is amazing! Super honest and straight up, showed me how to check my oil and tell my tyres were bald, and made me feel really safe as a queer person seeing a mechanic which isn't always the case. My car drove so much better after she serviced it, and she was totally transparent about all costs. I will 100% be going to her for all future car needs. What a legend!

If I could give 10 stars here I would! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Highly recommend TLC mobile Autocare, Mel is the best and most honest mechanics I've ever met! She is highly skilled, compassionate, explains everything clearly and it is obvious she has a huge passion for the work she does and her customers. She went above and beyond for me, even as a new customer and I am so pleased to have finally found a mechanic like Mel and TLC. As long as I have a car, I'll be using TLC.

Mel is the best mechanic I’ve ever met! I’m wrapped with the service I received and have already recommended her to all of my friends, I will never go to anyone else. So kind, honest and informative, she truly went above and beyond (without being rude or condescending mind you, I know I’m not the only one who’s had awful experiences with male mechanics taking advantage of you for simply being a woman). I was shocked and pleasantly surprised when she gave me my invoice, I’ve been getting ripped off for years without realising!! If you want to truly be looked after, ring TLC Mobile Autocare!

I’m so glad to have found Mel! Right before taking a road trip to QLD, my change oil light came on… it was 3 days before Christmas & Mel was the only mechanic I called that was willing to make room for me despite the busy period for herself & the business! Mel took care of my light but made sure to check I’d be safe with everything else on my drive! I got back safe & sound & car is running like a dream! Thanks Mel!

I'm am so thankful to have found Mel. My regular mechanic of the last 6 years was no longer a safe person for me and the idea of trying to find a good mechanic that wouldn't charge me a crazy amount for a service was overwhelming and stressful.

Mel was so easy to talk to and transparent with how she operates. From the moment I called through to me picking up my car I felt at ease and confident that my car was in safe, capable hands. Everything that was done during my service was explained to me and there were no unnecessary add-ons to jack up the price.

I highly recommend Mel and will continue to take my car to her for my future services. This whole experience has been stress free and I will continue to sing praises to Mel and will be recommending TLC Mobile Autocare to anyone and everyone.

Amazing service, Mel is amazing 10/10 especially for women/people wanting a trustworthy female mechanic

Mel is great - mobile service is so convenient, has always given me notice for things that will need to be fixed so I can prepare. Got my trust and business. Syd

I called Mel and she was able to come by within 15 mins to check out my car. Within the hour, Mel had diagnosed the issue and was able to replace the spark plugs as she had a set on hand. I will be using her services again! She was great. Thanks Mel!

I was recommended Mel from a friend, and the service was amazing! It’s so convenient having a mechanic come to you so you don’t have to worry about dropping your vehicle off to a garage. Mel also took the time to talk me through anything she had to fix on my car, I would definitely be recommending her to more people! My car is now running so much better! Thanks heaps Mel your the best!

Had them out for a scheduled service on my 2015 CX3. To my horror they charged me $1100 that was the discounted price for cash. She took 10 minutes on the car. I was vulnerable and intimidated by melissa so I paid. Since then I get my car serviced by a mobile mechanic who does my scheduled servicing for $310 Max. I was giving them a go to support women in this role but never again. I'm disappointed and for people using them in the future, check the prices and ask questions. I posted the price they charged me on a Facebook group of mechanics and they were mortified. I got ripped off in the most vulnerable time of my life.

Very sad.

Couldn't fix the problem despite spending $770 on spark plugs and filters despite saying it was going to fix it 100%. She also postponed the second visit multiple times after taking the money. Don't recommend the service.

Mel did such a good and thorough job working and looking at my car. Gave me great advice and was honest. Super knowledgeable. I recommend!! Absolute legend.

Mel is an absolute weapon!! She is so friendly and thorough with her work. So happy to have a female mechanic and she is exceptional at what she does. Definitely recommend to everyone!!

Mel was professional and friendly and the convenience of having a mechanic coming to me was just brilliant! Thanks Mel!

My car overheated on the Thursday before the long weekend.

In a bit of a panic I googled "Mobile Mechanics Marrickville" and found Mel. I now strongly believe that MMMM is a sign of Goodluck.

I usually drive all the way to Camden for my mechanic and have been ripped off my Lube Mobile before too. I haven't had the best experience with "the local Subaru Experts" either.

Anyway, I called Mel and told her the goss. She was incredibly informative and helpful without the classic condescending gate-keepy tone from the blokes I've dealt with in the past.

NRMA was confident when they said I just needed a new hose but Mel predicted before even seeing the car it might need a new radiator.

Mel was honest, informative, efficient and was good for a laugh. She went above and beyond in what I needed done and I am very happy.

Hands down, she's earnt herself a new regular.

Mel is the most honest and reliable mechanic. Wouldn't trust anyone else with my corolla. As a female I've been ripped off many times with previous vehicles, never have I felt that way with Mel. She always gives me understandable and reputable advice. She's the best. See you Wednesday! Thank you!

I can’t thank Mel enough for getting me and my car out of a tough spot last week!
She went above and beyond to come and see me, source the part that needed replacing and then came back the next day to replace it and get me back on the road asap.
Mel is professional, kind, reliable and trustworthy! If you call TLC, you are always going to be in good hands! 🙏🏻
Ain’t no scrubs here, only legends!

Mel came around for a mechanical inspection (blue slip) and I have to say, it couldn't have been an easier, more convenient or informative experience. Not only that, but she got me a great deal on new tyres! Look no further, you've found your forever auto mechanic in TLC Mobile Autocare.

I called Melissa and within 20 minutes she was at my place, changed my battery and had my car up and running in a flash.

This is hands down the best service I have had and not just from a mechanic.

I was all packed up ready to make a big move up to QLD and Melissa absolutely saves my life.

What an absolute legend 11/10